User-Generated Content (UGC) refers to any content—such as images, reviews, blogs, and social media posts—created and shared by individuals rather than brands or businesses. This content is often voluntarily produced by customers, influencers, or third parties, making it an authentic and relatable form of communication.
While UGC is frequently used alongside traditional advertising, it is often perceived as more trustworthy. The reason is simple: people trust real users' recommendations and experiences more than branded content.